Office Administrator

About the Role

A well-established automotive service and collision repair company in Chicago is hiring an Office Administrator to keep a growing operation running smoothly. You will be the organized, dependable backbone of the front office, supporting customers, technicians, and management every day. This role suits someone who thrives in a busy environment, communicates clearly, and takes pride in accuracy. Previous automotive or service-industry experience is a plus, but strong administrative skills and a professional attitude matter most.

Core Responsibilities

• Manage day-to-day office administration and keep records organized and current
• Answer and route phone calls and respond to customer inquiries professionally
• Prepare, enter, and maintain customer, vehicle, and repair documentation
• Support scheduling and coordination between customers and the shop
• Assist with invoicing, paperwork, and filing
• Handle email and written correspondence with care and accuracy
• Track open items and follow up so nothing slips through the cracks
• Maintain office supplies and a clean, organized workspace
• Support management with reports and administrative tasks as needed
• Multitask across competing priorities in a busy environment

Required Qualifications

• Experience in office administration or a similar administrative role
• Strong communication and customer-service skills
• Excellent organization and attention to detail
• Ability to multitask in a busy environment
• Computer proficiency, including email and standard office software
• Dependability and a professional attitude
• Preferred: previous automotive or service-industry experience

Benefits & Pay

• Compensation: competitive, based on experience
• Career growth and advancement opportunities
• Supportive, team-oriented workplace
• Training and professional development
• Benefits available for qualifying positions

Location: Chicago, IL. Full-time. Qualified candidates are invited to apply through the candidate portal, and The Employee Connect will follow up to discuss next steps and the opportunity in more detail.