Key Accounts Executive

Salary: Market related

Location: Durban

Job type: Permanent

Industry: FMCG

Reference Number: MJ.KAM.NS.09072025

COMPANY DESCRIPTION:

Our client operates in the imports and wholesale of stationery and related products to the retail trade in Southern Africa. They are looking for an experienced Key Accounts Executive to join their team as soon as possible.

JOB DESCRIPTION:

This role requires an experienced sales professional to be responsible for managing and expanding relationships with the companys key customers in the FMCG sector. This position is ideal for a strategic thinker with a solid commercial background, proven success in business development, and a track record of working with major retailers.

As the face of our company top-tier accounts, you'll serve as the primary liaison, developing tailored solutions, leading negotiations and ensuring service excellence. Your ability to analyze market trends, understand customer needs, and deliver results will be key to driving our continued growth.

MAIN DUTIES & RESPONSIBILITIES:

• Manage and nurture strategic relationships with key retail and FMCG accounts
• Serve as the main point of contact for assigned clients
• Understand client objectives and deliver customized sales solutions
• Collaborate cross-functionally to ensure service delivery excellence
• Drive growth by identifying and executing business development opportunities
• Lead contract negotiations and close key agreements
• Monitor and report on account performance, providing strategic insights
• Proactively resolve client issues and maintain satisfaction
• Develop and maintain detailed strategic account plans
• Stay up to date on industry trends, competitor activity, and market dynamics
• Interaction with cross functional teams including Marketing and New Product Development
• Knowledge of the market and various categories within General Merchandise
• Pricing management, controlling margins and GP
• Ability to analyse data and report to board monthly

EDUCATIONAL REQUIREMENTS:

• Matric
• Minimum Bachelors Degree in Marketing, Sales, Business or related field

EXPERIENCE AND SKILLS REQUIRED:

• Minimum 3 years experience in a Senior Sales / Key Account Management role
• Minimum 3 years' experience in the FMCG industry
• Proven track record in business development within major retail chains
• Strong analytical and strategic planning skills
• Solid commercial understanding of business and marketing principles
• Excellent communication, negotiation, and presentation skills
• Highly organized with the ability to manage multiple priorities
• Own reliable vehicle and valid drivers license
• Willingness and ability to travel locally (35 days every second week)
• Proficient in Microsoft Office and CRM systems

POPIA

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