Internal Sales Representative

Salary: Market related

Location: Sandton, Johannesburg

Job type: Permanent

Industry: Fashion Accessories / Retail

Reference Number: MJ.ISR.CFO.08052025

COMPANY DESCRIPTION:

Our client is within the fashion accessories / retail sector and is seeking a dedicated and goal orientated Internal Sales Representative to join their dynamic team. This position will report directly to the National Sales & Merchandising Manager.

JOB DESCRIPTION:

This role involves managing in-store image reviews, processing replenishment orders, and handling key administrative functions related to catalogue updates and order processing. The successful candidate will work closely with account managers, merchandisers, and buyers to ensure product availability and sales growth across selected retail customers.

MAIN DUTIES & RESPONSIBILITIES:

Sales Support & Replenishment

• Review store photographs on a cyclical basis to assess stock levels and visual merchandising compliance.
• Place replenishment orders based on sales history, cycle reports, and store compliance.
• Communicate with customers or store managers as needed regarding stock, order updates, or special requests.

Administrative Duties

• Prepare and update order import sheets for customer orders.
• Assist in the update and maintenance of customer catalogues, ensuring all listed products are current and correctly priced.
• Maintain accurate records of orders, allocations, and product status across internal systems.

Customer & Team Communication

• Liaise with external sales reps and merchandisers to ensure timely follow-ups and accurate reporting.
• Work collaboratively with the buying, logistics, and marketing departments to support seamless order execution.

EDUCATIONAL REQUIREMENTS:

• Grade 12
• Related tertiary qualification will be beneficial

EXPERIENCE AND SKILLS REQUIRED:

• 2+ years in an internal sales, admin, or customer support role (preferably in retail or FMCG)
• Strong administrative and organisational skills with a high attention to detail
• Excellent communication skills and the ability to work in a fast-paced, team-oriented environment
• Confident in handling multiple tasks and priorities efficiently
• Proficient in Microsoft Excel (VLOOKUPs, basic formulas, formatting for import sheets)
• Experience using ERP systems or sales/order processing tools
• Comfortable working with image review platforms and handling basic product data
• Strong work ethic with a proactive and solutions-focused mindset
• Highly reliable and deadline driven
• Able to work independently while maintaining team alignment and communication

POPIA

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2. We may contact you when suitable opportunities arise.
3. The information you have provided to us is true, correct and up to date.

We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.