Remote Rent Collector & Operations Assistant (Part-Time)

Job Summary:

We are seeking a reliable and detail-oriented Remote Rent Collector & Operations Assistant to support tenant account management and payment tracking. The ideal candidate will be responsible for contacting tenants to collect rent, recording payments, maintaining accurate records, and assisting with lease-related administrative tasks. This role requires strong English communication skills, professionalism on the phone, and the ability to follow instructions while working independently. The candidate must be dependable, organized, and comfortable performing entry-level administrative and collections-related duties. This is a part-time, long-term opportunity aligned with U.S. Eastern Time business hours, with potential for career growth.

Key Responsibilities:

• Call tenants to collect rent and follow up on outstanding balances (soft collections).
• Record payments and update tenant information in the system.
• Enter and maintain accurate tenant and payment records.
• Assist with lease renewals as needed.
• Maintain accurate and organized records.
• Respond to tenant inquiries regarding rent, balances, and payment status.
• Coordinate with leaders to report payment issues or discrepancies.
• Perform other tasks related to the position.

Qualifications & Requirements:

• Proficient level of English (written and spoken).
• Strong interpersonal, communication and collaboration skills.
• Entry-level candidates are welcome; extensive prior experience in collections is not required.
• Excellent follow-up skills, as this is soft collections.
• Comfortable making and handling phone calls in a professional manner.
• Ability to follow instructions and perform basic administrative tasks accurately and efficiently.
• Familiarity with Microsoft Office (Word, Excel, Outlook).
• Dependable, reliable, self-motivated, confident, with a positive attitude and a professional approach.
• Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
• Ability to work in alignment with U.S. Eastern Time (New York time) business hours.
• Interested in a part-time role.
• Interested in long-term career opportunities.
• Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

• 100% remote work.
• Compensation in USD.
• Part-time — 20 hours per week (flexible schedule).
• Please note that this is a long-term opportunity.
• Great work environment with potential for growth.