Remote Marketing & E-commerce Operations Assistant

Job Summary:

We are seeking a highly organized and detail-oriented Remote Marketing & E-commerce Operations Assistant to support daily operations, reporting, project coordination, and e-commerce activities. This role will assist with managing operational workflows, maintaining dashboards and reports, coordinating with vendors and external partners, and supporting marketing and product-related initiatives. The ideal candidate has strong organizational, communication, and analytical skills, with the ability to manage multiple priorities in a fast-paced remote environment while ensuring projects and operational tasks are executed efficiently end-to-end.

Key Responsibilities:

• Support daily e-commerce operations and reporting.
• Organize projects, assets, and communication workflows.
• Coordinate with vendors, manufacturers, printers, and agencies.
• Assist with tracking, and operational tasks.
• Support product sourcing and development projects.
• Help coordinate marketing and operations activities.
• Maintain spreadsheets, reports, and project documentation.
• Manage multiple projects and follow up on deadlines.
• Pull and maintain reports from Shopify, Amazon, Meta, and sales tracking sheets.
• Organize and manage operational and performance data.
• Update dashboards and maintain KPI tracking reports.
• Perform other duties related to the position as assigned.

Qualifications & Requirements:

• Proficient level of English (written and spoken).
• Proficient level of Spanish (written and spoken) is a plus.
• Excellent professional and communication skills, allowing for effective collaboration with clients, colleagues, and teammates.
• Experience in e-commerce, operations, administrative support or related roles.
• Experience with reporting tools including Excel, Google Sheets, Shopify, and Amazon reports.
• Ability to organize and interpret sales, marketing, and operational metrics.
• Proficient in maintaining dashboards, reports, and KPI tracking systems.
• Strong organizational and multitasking abilities.
• Ability to work independently and manage multiple priorities.
• Experience coordinating with vendors or external partners.
• Amazon or e-commerce support experience is a plus.
• Ability to analyze operational and performance data to support business decision-making.
• Strong project coordination, follow-up, and execution management skills.
• Detail-oriented and operationally driven with strong accountability and problem-solving skills.
• Proven ability to meet deadlines consistently in a fast-paced environment.
• Comfortable working within structured processes and established workflows.
• Ability to quickly learn new systems, software, and workflows.
• Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management).
• Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach.
• Positive attitude and the ability to learn and adapt quickly.
• Ability to understand and follow established processes accurately with minimal supervision.
• Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs.
• Interested in long-term career opportunities.
• Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

• 100% remote work.
• Compensation in USD.
• Full-time position with 40 hours weekly.
• Please note that this is a long-term opportunity.
• Great work environment with potential for growth.