Remote Administrative Assistant (QuickBooks)

Job Summary:

We are seeking a reliable and detail-oriented Remote Administrative Assistant (QuickBooks) to support daily operations for a fast-paced, customer-focused online grocery store. This role combines customer communication, invoice processing, data entry, and basic bookkeeping, requiring strong organizational skills and the ability to manage multiple tasks efficiently, especially during high-volume periods. The ideal candidate has excellent English communication skills, a professional phone presence, and prior experience supporting US-based businesses. This position plays a key role in ensuring accurate financial records, smooth customer interactions, and effective administrative coordination across teams.

Key Responsibilities:

• Handle customer communication via multiple channels: calls (inbound, outbound), emails.
• Upload and enter invoices into the company-owned POS system.
• Perform accurate data entry and record-keeping.
• Assist with basic bookkeeping tasks using QuickBooks.
• Answer and manage customer phone calls professionally.
• Ensure invoices and financial records are properly organized and up to date.
• Provide administrative support and coordination across multiple tasks.
• Provide general secretarial and administrative support.
• Perform other tasks related to the role.

Qualifications & Requirements:

• Proficient level of English (written and spoken).
• Excellent interpersonal and communication abilities to collaborate effectively with teams, leadership, providers, and clients.
• Basic bookkeeping knowledge and familiarity with QuickBooks.
• Strong attention to detail and high accuracy in data entry.
• Prior experience supporting US-based businesses, highly preferred.
• Strong multitasking, and organizational skills with the ability to handle a high order volume.
• Prior experience in roles such as administrative assistant, data entry, secretary, customer service, or other relevant positions.
• Professional phone etiquette and customer service skills.
• Out-of-the-box thinker, reliable, and professional.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets), preferred.
• Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
• Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

• 100% remote work.
• Compensation in USD.
• Full-time position with 40 hours weekly.
• Great work environment with potential for growth.