Remote Claims Management Administrator

Job Summary:

We are seeking a detail-oriented and proactive Remote Claims Management Administrator to support the daily management of active insurance claims. This role is responsible for conducting consistent follow-ups, coordinating with clients, insurance carriers, and vendors, and ensuring all documentation is accurate, complete, and submitted on time. The ideal candidate will monitor claim timelines, identify discrepancies, maintain organized records, and help prevent processing delays. This position requires strong communication skills, sound judgment, and the ability to work independently with minimal supervision. The successful candidate is a reliable self-starter with a problem-solving mindset, a customer-focused approach, and a strong willingness to learn and grow within the insurance process, ultimately managing claims from initiation through resolution.

Key Responsibilities:

• Perform daily follow-ups on active insurance claims to ensure timely processing.
• Communicate with clients, insurance carriers, and vendors to obtain and provide required information.
• Ensure all claim documentation is complete, accurate, and properly organized.
• Review claims for updates, discrepancies, and missing items.
• Develop the ability to manage claims independently from start to resolution.
• Monitor claim timelines and follow up to prevent delays.
• Submit required documentation accurately and on time.
• Maintain organized records of all claim updates and communications.
• Perform other tasks related to the position.

Qualifications & Requirements:

• Proficient level of English (written and spoken).
• Strong interpersonal and phone communication skills with excellent customer service approach.
• Strong problem-solver with a proactive, self-starter mindset and eagerness to learn and grow.
• Basic insurance knowledge, highly preferred.
• Detail-oriented and organized
• Basic computer skills (Google Workspace, email, spreadsheets, document management systems).
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Out-of-the-box thinker with a reliable, self-motivated, and confident approach; quick learner with a positive attitude.
• Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
• Ability to work in alignment with U.S. Eastern Time (New York time) business hours.
• Interested in long-term career opportunities.
• Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

• 100% remote work.
• Compensation in USD.
• Full-time position with 40 hours weekly.
• Please note that this is a long-term opportunity.
• Great work environment with potential for growth.