About the job Remote Travel Booking Specialist
Job Summary:
We are seeking a detail-oriented and reliable Remote Travel Booking Specialist to manage end-to-end travel arrangements, provide competitive travel quotes, and ensure seamless coordination between clients, internal teams, and travel partners in a 24/7 support environment. The ideal candidate brings strong experience using Global Distribution Systems (GDS), with expert-level proficiency in Amadeus and familiarity with Sabre, to accurately prepare quotes, verify pricing and booking details, and confirm reservations in a timely manner. This role requires excellent English communication skills, strong organizational and follow-up abilities, and the capacity to work independently while collaborating effectively with remote teams. The successful candidate will proactively resolve booking issues or discrepancies and consistently deliver a high level of client satisfaction. A professional, self-motivated mindset and the ability to manage complex travel requests with precision and efficiency are essential for success in this role.
Key Responsibilities:
- Handle travel bookings efficiently while ensuring accuracy and timely confirmations.
- Coordinate with team members to maintain seamless 24-hour coverage and support.
- Maintain accurate and up-to-date booking records and documentation.
- Resolve booking issues and discrepancies promptly to ensure client satisfaction.
- Communicate clearly and professionally with clients regarding bookings and updates.
- Provide accurate travel quotes using GDS Amadeus primarily and GDS Sabre as a secondary system.
- Prepare and send competitive rate options per client quote.
- Perform other tasks related to the position.
Qualifications & Requirements:
- Proficient level of English (written and spoken).
- Strong interpersonal and communication skills and collaboration skills.
- Demonstrated advanced GDS expertise, ideally with prior experience in a senior or lead role within a travel company.
- Extensive professional experience using Amadeus at an expert level.
- Familiarity with Global Distribution Systems (GDS), preferably Sabre.
- Proven experience in travel booking and reservations.
- Ability to support and coordinate 24-hour shift coverage.
- Proven experience handling travel bookings and preparing quotes.
- Strong organizational and follow-up skills to ensure efficient coordination.
- Reliable, self-motivated, with a positive attitude and a professional approach to problem-solving.
- Out-of-the-box thinker, reliable, and professional.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets).
- Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
Compensation & Benefits:
- 100% remote work.
- Compensation in USD.
- Full-time position with 40 hours weekly.
- Great work environment with potential for growth.