Remote Commercial Property & Casualty Insurance Specialist

Job Summary:

We are seeking an experienced detail-oriented Remote Commercial Property & Casualty Insurance Specialist with proven experience supporting commercial insurance operations. This role requires strong communication skills, excellent phone and email etiquette, and the ability to manage policy-related tasks with accuracy and efficiency. The ideal candidate will support day-to-day Property & Casualty insurance activities, including handling client and carrier communications, processing policy documentation, and managing endorsements, renewals, and cancellations. This position is well-suited for a professional who is organized, proactive, customer-focused, and capable of working independently while collaborating effectively with internal teams and external stakeholders. Success in this role requires a solid background in Commercial Property & Casualty insurance, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while ensuring compliance with carrier and regulatory standards.

Key Responsibilities:

• Handle inbound and outbound phone communications professionally and effectively.
• Support commercial insurance operations related to Property & Casualty policies.
• Communicate clearly with clients, carriers, and internal teams regarding policy details and coverage.
• Assist with insurance documentation, data entry, and record management.
• Use internal systems and tools to manage insurance-related information accurately.
• Review, process, and follow up on policy endorsements, renewals, and cancellations.
• Ensure accuracy and compliance of policy information in accordance with carrier and regulatory requirements.
• Perform other tasks related to the role.

Qualifications & Requirements:

• Proficient level of English (written and spoken).
• Strong interpersonal and communication skills to collaborate effectively with teams, leadership, providers, clients, and stakeholders.
• Proven experience working with Commercial Property & Casualty insurance lines and policies.
• Strong phone and email etiquette.
• Attention to detail and ability to manage insurance-related documentation.
• Familiarity with QuickBooks is a plus.
• Strong organizational and time-management skills.
• Customer service-oriented with a problem-solving mindset.
• Analytical, organized, proactive, and able to manage multiple tasks efficiently.
• Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets), preferred.
• Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Compensation & Benefits:

• 100% remote work.
• Compensation in USD.
• Full-time position with 40 hours weekly.
• Great work environment with potential for growth.