Recruitment Lead Conversion & Applications Coordinator

Recruitment Lead Conversion & Applications Coordinator

Turn candidate interest into completed applications in a fast-paced UK healthcare recruitment team

Cape Town | R18,000 – R20,000 + Commission | In-office | UK Hours: Mon–Fri, 10:00–18:00 SAST

About Our Client

Our client is a growing UK healthcare recruitment company with a delivery hub based in Cape Town. They focus on placing qualified nursing professionals into roles across the UK healthcare sector. With an expanding presence and a fast-paced working environment, they offer clear KPIs, strong training support, and the opportunity to contribute directly to performance outcomes.

The Role: Recruitment Lead Conversion & Applications Coordinator

This role exists to drive recruitment volume by converting inbound candidate leads into completed applications. Youll be the first point of contact for potential candidates, qualifying their suitability and guiding them through the application process. Your success will be measured on responsiveness, meaningful candidate interactions, and high conversion rates. It's a fast-paced, target-driven role suited to someone who thrives on structure, volume, and performance.

Key Responsibilities

• Bring 2+ years of sales or agency recruitment experience
• Make 40–60 outbound calls per day to contact and engage new leads
• Hold meaningful conversations with candidates (minimum 3 minutes per call)
• Qualify candidates against role requirements and criteria
• Guide candidates through every step of the application process
• Follow up on outstanding applications to maximise completion rates
• Maintain accurate CRM records of lead progress and outcomes
• Meet daily/weekly conversion targets and performance KPIs
• Work closely with compliance and recruitment teams to ensure smooth handovers
• Provide daily updates and performance summaries

About You

• 2+ years of outbound sales or agency recruitment experience
• Experience working with UK-based candidates (preferred)
• Excellent phone manner and strong verbal communication skills
• Comfortable making high-volume outbound calls
• Organised, detail-oriented, and process-driven
• Target-focused with a results mindset
• Basic computer skills (CRM systems, email, spreadsheets)
• Own reliable transport
• Professional, self-motivated, and able to stay positive under pressure
• Strong time management and a willingness to learn and improve