Recruitment Resourcer

Job Title: Recruitment Resourcer
Employment type: Full time
Location: Gardens, Cape Town, Hybrid; minimum of 3 days a week in office
Reporting to: Angela Timm, Delivery Manager
Working Setup: 40 hours per week, Mondays to Fridays, 09:00 to 18:00

The Legends Agency:
The Legends Agency is working towards a simple mission; to become the best and biggest recruitment and employer-of-record (EOR) service in South Africa.

We are well on our way, with 10x growth over the last 12 months, and we are now building Legendary teams for many businesses across the world, focused on the UK, USA and for local South African businesses.

We are based in Cape Town and have an office in London, UK - next stop world domination?

The Role:
We do not want to sacrifice world class customer service at the altar of growth, so by joining our Delivery team, your core mission and challenge is to provide our customers with the candidates and service that makes them truly think you are Legendary.

The day to day job is to unearth and deliver the absolute best candidates for every open role. This isn't just about filling positions; it's about making exceptional placements that are the lifeblood of our success. You'll play a crucial role across our diverse client base, helping our global clients to build world class teams in South Africa. You will not only be customer facing, but customer delighting, building the long term relationships that have underpinned our success to date.

To thrive in this role, you'll need the ability to manage high volumes of candidates while consistently maintaining exceptional quality in every submission. When you place an outstanding individual and provide a truly delightful experience, you build lasting client relationships that drive repeat business and our continued growth.

The outstanding candidate for this role will be an excellent and clear communicator both internally and externally. Your success will hinge on your capacity to deeply understand both client and candidate motivations and profiles and the ability to collaborate with our Business Development and Account Management functions is essential.

The responsibilities of this role include:

• Qualifying the requirements and motivations of our clients & understanding the requirements of every role
• Using various tools to headhunt and source passive and active candidates that are perfect for your open roles
• Working with our administrative team to ensure hard hitting, high quality job advertisements on relevant platforms to attract a wide pool of qualified candidates
• Ensure expert formatting of CVs to meet our high professional standards, creating impactful candidate profiles for client submission. This includes liaising directly with candidates to update -their CVs and relevant information, leveraging tools where appropriate
• Craft compelling cover notes that highlight candidate suitability for specific roles
• Play a key role in candidate screening processes and help to conduct all necessary reference checks
• Take ownership of managing and updating candidate and client information within our ATS & CRM systems
• Ensuring timely and high quality submissions of candidates to clients, liaising with clients, being a great communication conduit between candidate and client
• Assisting with any negotiations between candidates and clients
• Consistent and clear ongoing communication with decision makers at clients, ensuring world class customer service
• Ensure candidates are fully prepared for interviews, providing them with necessary details (e.g., address, timing, skills to hone) and ensuring their timely attendance
• Ensure all recruitment workflows operate smoothly and efficiently from the initial job posting through to candidate placement and onboarding.

Experience & Skills:

• 2-3 years’ experience in a recruitment support/resourcer role

• Experience with ATS or CRM platforms (you know your way around tech tools)
• Exceptional attention to detail, you catch the small stuff others miss
• Ability to juggle multiple tasks and deadlines like a pro
• Comfortable working in a fast-paced, high-volume environment
• Experience with job boards
• Experience of talking to candidates
• Some experience in a client facing role would be ideal, although non essential

To thrive in this role, you'll need to embody:

• Proactivity: Anticipating needs, taking initiative, and consistently pushing for optimal results to drive placements and growth
• Attention to detail and quality: Meticulously handling candidate information, ensuring flawless CVs, and maintaining the highest standards in all submissions, even at volume
• Keen and open to learning: insatiable appetite for learning, always keen to grow skills and open to feedback
• Collaborative and adaptable: Working seamlessly with colleagues, embracing new ideas and systems, and adjusting to evolving client needs and market demands
• Strong and clear communication and relationship-building skills: Articulating clearly with candidates and internal teams.
• Process adherence and system proficiency: Diligently following established workflows and effectively leveraging our internal systems and other tools to maximize efficiency.

Compensation and Incentives:

• Basic salary: R24k

• Commission structure in place, on track commissions are 5-7k/month
• After probationary period this staff member will qualify for; quarterly bonus (On track 10% of salary), medical aid contributions, retirement fund contributions