Norwegian Speaking Customer Service Representative | Greece

The Role

As a Customer Service Representative, you will be the first point of contact for our Norwegian-speaking customers. You won't just be answering phones; you'll be providing solutions and ensuring a world-class experience.

Key Responsibilities:

• Assisting customers via phone, email, and live chat in Norwegian.
• Troubleshooting inquiries regarding products, services, or technical issues.
• Maintaining a high level of customer satisfaction and brand loyalty.
• Navigating multiple tools and platforms to document customer interactions.
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  What We're Looking For
  
  • Language Skills: Native or near-native proficiency in Norwegian (C1/C2) and a good level of English.
  • Communication: Excellent verbal and written communication skills with a friendly, professional tone.
  • Tech-Savvy: Comfortable using various software and quick to learn new tools.
  • Mindset: A positive "can-do" attitude and a genuine desire to help people.
  • Location: Already based in Barcelona or willing to relocate (we offer relocation support!).
    
  Why Join Us in Barcelona?
  
  • Competitive Salary: Competitive local salary with performance-based bonuses.
  • Relocation Package: Flight reimbursement and initial accommodation assistance for those moving from abroad.
  • Growth: Extensive training and clear paths for internal career progression.
  • Culture: A vibrant, multicultural office environment with regular team events and "After-works."
  • Perks: Private health insurance, Spanish/English language lessons, and discounts on local gyms.