Secretary & Technical support

Position: Secretary & Technical support

Location: Bangkok, Thailand

Work model: On-site

Employment type: Service Agreement/Self-employment (no Employment contract option available)

Remuneration: Fixed monthly payment.

Role Overview
We are looking for a proactive and reliable Secretary to the COO & Technical Support Coordinator to provide executive-level administrative support while coordinating technical issues across teams and external partners. This role suits a fast learner with strong English skills who is confident in following up, organizing information, and supporting both business and technical operations


RESPONSIBILITIES:

• Manage the COOs daily schedule, meetings, reminders, and overall administrative coordination.
• Prepare documents, reports, meeting minutes, and follow-up summaries.
• Coordinate tasks and communication across Operations, Finance, HR, and Tech teams.
• Handle confidential and sensitive information with professionalism and discretion.
• Receive and log technical issues from internal teams, gathering clear and complete details.
• Investigate reported issues by testing, replicating problems, collecting screenshots, and summarizing findings.
• Coordinate with third-party vendors and technical partners to report, track, and follow up on issues.
• Monitor issue progress, provide updates, and support timely resolution.
• Maintain accurate records of technical issues, vendor communications, and solutions.
• Support COO-led initiatives, small projects, and operational tasks as assigned.
• Assist with onboarding new tools or systems through basic testing and documentation.
• Perform routine system checks and escalate irregularities when identified.

REQUIREMENTS:

• Native/fluent in Thai and English (C1 level), with strong proficiency in both written and spoken communication.
• Bachelors degree in any field.
• Strong written and spoken English communication skills.
• Proactive, responsible, and highly reliable with strong follow-up habits.
• Fast learner with the ability to understand new systems independently.
• Basic technical troubleshooting skills are an advantage but not mandatory.
• Strong organizational skills with the ability to multitask effectively.
• Experience in administration, coordination, or technical support is a plus.

OFFER:

• Competitive remuneration
• Exposure to executive-level operations and decision-making.
• Opportunity to develop cross-functional and technical coordination skills.
• Dynamic role combining administrative, operational, and technical responsibilities.
• Professional working environment with learning and growth opportunities.