German Speaking Customer Service Representative for Barcelona

Want to be part of an innovative and growing team? Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.

If youre looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

What you will do in this role

In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.

As a Customer Service Representative on our team, you will:

- Take incoming customer and from boutiques and shops calls and solve users demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained

If you know German and if you want to live in Barcelona APPLY NOW 

Whats in it for you

In this role, we offer benefits that help support your unique lifestyle:

- Full-time 39 hours/week permanent contract: rotative between Monday - Saturday, from 08.00 to 20.00
- Salary 20 500 euros gross/year + up to 2000 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses