German-Speaking Customer Service Agent for Greece Office

Location: Greece
Full-Time | On-site / Hybrid / Remote Options

About the Role

Are you fluent in German and passionate about helping people? Join our growing international team in Greece as a Customer Service Agent, where youll be the voice of our company for German-speaking customers.

Whether you're based in vibrant Athens, by the sea in Thessaloniki, or working remotely from anywhere in Greece, youll be part of a team that puts customer care at the heart of what we do.

What You'll Do

• Respond to customer inquiries in German via phone, email, or chat.

• Deliver clear, friendly, and efficient support for a range of products or services.

• Help customers solve problems, place orders, or get the information they need.

• Keep accurate records of interactions in the CRM system.

• Collaborate with colleagues across departments to resolve issues quickly.

• Maintain high customer satisfaction through empathy, patience, and professionalism.

What You Bring

• Fluent German (C1 or higher) and good English skills (B2+).

• Previous experience in customer service is a plus, but not required.

• Comfortable using digital tools and communicating online.

• A calm, solutions-focused approach even under pressure.

• Residence in Greece (or willing to relocate with company support).

What We Offer

• Competitive salary with possible bonuses.

• Relocation support if youre moving to Greece.

• Paid training and career growth opportunities.

• Private health insurance and wellbeing benefits.

• Flexible work arrangements: remote, hybrid, or office-based.

• Supportive, multilingual team and a welcoming work environment.

• The chance to live and work in beautiful, sunny Greece