Were Hiring: Danish-Speaking Customer Advisor (Travel Project)

Remote – Baltics (Estonia, Latvia, Lithuania)
Full-time or Part-time (min. 50%)

Are you fluent in Danish and passionate about delivering excellent customer service? Join an international team supporting a leading travel industry project — all from the comfort of your home.

This is a 100% remote role, available to candidates living in or willing to relocate to Estonia, Latvia, or Lithuania.

Your Role

As a Customer Advisor, you will support travelers by:

• Handling customer inquiries in Danish via phone, email, and chat

• Assisting with bookings, changes, and cancellations

• Providing clear guidance on travel products, services, and policies

• Resolving issues efficiently with empathy and professionalism

• Meeting service KPIs while maintaining high-quality standards

• Accurately documenting interactions in internal systems

Full training is provided — no prior customer service experience is required.

Salary & Benefits

• Estonia & Latvia: €1,900 gross/month + €250 KPI bonus

• Lithuania: €2,300 gross/month + €250 KPI bonus

• Company-provided equipment (laptop, headset, tools)

• Health & life insurance

• Career development and internal growth opportunities

• International, supportive, and people-focused work environment

Working Hours

• 5 days per week, 8 hours per day

• Operating hours:

  • Mon–Fri: 09:00–20:00

  • Sat–Sun: 10:00–19:00

• Flexible rotating shifts

• Part-time available (minimum 50%)

Requirements

• Danish: C1/C2 level (mandatory)

• English: B2 or higher

• Strong communication and problem-solving skills

• Customer-oriented mindset with patience and empathy

• Ability to multitask in a fast-paced environment

Ready to start a new journey in the travel industry?
Apply now and become part of a global team where your contribution truly matters.