Dansk kundesupportmedarbejder

Your daily work will include tasks like these:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

What we offer:

• Competitive base salary
• Meal allowance
• Monthly performance bonus
• Health Insurance
• Stable project with comprehensive training and ongoing support
• Real career growth and development opportunities

What we're looking for:

• Excellent communication and negotiation skills
• Proactive attitude and willingness to learn
• Native or fluent Danish (mandatory)
• Previous customer service experience is an advantage but not required
• Immediate availability
• Previous contact center experience is a plus