Inside Sales Representative | Kalamazoo, MI

Salary Range: $50,000 - $79,000 depending on experience

Are you a meticulous professional with a passion for excelling in inside sales representative? The Pivot Group is dedicated to fostering meaningful relationships and supporting career growth. We are collaborating with companies in Kalamazoo seeking experienced Inside Sales Representatives.

The Opportunity

We are collaborating with manufacturing firms in Kalamazoo that are seeking skilled Inside Sales Representatives. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals.

Key Responsibilities

• Qualify and pursue new sales leads to expand customer base within the manufacturing sector.
• Prepare and present detailed product quotes and proposals to potential and existing customers.
• Collaborate with engineering and production teams to ensure accurate product solutions and delivery schedules.
• Process customer orders, ensuring accuracy and coordinating with logistics for timely shipment.
• Maintain strong relationships with existing customers to drive repeat business and identify upsell opportunities.
• Utilize CRM system to log all sales activities, customer interactions, and pipeline progress.
• Achieve monthly and quarterly sales targets and key performance indicators.

Recommended Qualifications

• Experience in inside sales, preferably within a B2B or manufacturing environment.
• Familiarity with manufacturing processes, products, or industrial components.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) for lead and account management.
• Strong verbal and written communication skills for engaging with technical and non-technical customers.
• Ability to understand and articulate technical product specifications and solutions.

Bonus Qualifications

• Technical aptitude for understanding complex manufactured products.
• Experience with an ERP system (e.g., SAP, Oracle, NetSuite).
• Prior sales experience within a specific manufacturing niche (e.g., industrial components, machinery, chemicals).
• Proficiency with quoting or estimating software.

Job Titles That Should Apply

Inside Sales Representative, Inside Sales Rep, Sales Development Representative, Business Development Representative, Account Executive, Remote Sales Representative, Internal Sales Representative, Lead Generation Specialist

Why Pivot Group

The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.