Inside Sales Representative | Caledonia, MI

Salary Range: $48,000 - $76,000 depending on experience

Are you a skilled professional with a passion for excelling in inside sales representative? The Pivot Group is dedicated to building meaningful connections in the manufacturing community. We are collaborating with companies in Caledonia seeking experienced Inside Sales Representatives.

The Opportunity

We collaborate with manufacturing companies in the Caledonia region seeking Inside Sales Representatives. These employers partner with us because they want real insight into candidates—not just resumes. By joining our network, you gain access to roles worth considering.

Key Responsibilities

• Process and manage customer orders, quotes, and inquiries efficiently.
• Provide accurate technical product information and solutions to customers.
• Identify and qualify new sales leads through proactive outreach and follow-up.
• Maintain and update customer records and sales activities in the CRM system.
• Collaborate with production, engineering, and logistics teams to ensure timely delivery and resolve issues.
• Achieve monthly and quarterly sales targets and key performance indicators (KPIs).
• Develop and maintain strong relationships with existing customers to foster loyalty and repeat business.

Recommended Qualifications

• Proven experience in inside sales, preferably within a B2B or manufacturing environment.
• Strong understanding of manufacturing products, processes, or industrial sales cycles.
• Excellent verbal and written communication skills for effective customer engagement.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and sales management tools.
• Ability to understand and articulate technical product specifications and solutions.

Bonus Qualifications

• Technical aptitude and ability to understand complex manufactured products.
• Familiarity with ERP systems (e.g., SAP, Oracle) for order processing and inventory management.
• Experience interpreting basic technical drawings or product specifications.
• Previous experience working within a manufacturing environment or related operations role.

Job Titles That Should Apply

Inside Sales Representative, Inside Sales Rep, Account Executive, Sales Development Representative, Business Development Representative, Sales Representative, Remote Sales Representative, Junior Account Executive

Why Pivot Group

The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.