Field Service Technician | Rockford, MI

Salary Range: $56,000 - $88,000 depending on experience

Are you a dynamic leader with a passion for excelling in field service technician? The Pivot Group is dedicated to building meaningful connections and supporting community growth. We are collaborating with leading companies in Rockford seeking experienced Field Service Technicians to drive results.

The Opportunity

We partner with manufacturers across Rockford seeking Field Service Technicians who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Key Responsibilities

• Perform on-site troubleshooting, diagnosis, and repair of complex manufacturing machinery and systems.
• Conduct scheduled preventive maintenance to ensure optimal equipment performance and minimize downtime.
• Install, commission, and test new manufacturing equipment at customer facilities.
• Provide technical support and training to customer operators and maintenance personnel.
• Document all service activities, repairs, parts used, and customer interactions accurately.
• Adhere strictly to all safety regulations, company policies, and customer site requirements.
• Manage and maintain service vehicle inventory of tools, parts, and diagnostic equipment.

Recommended Qualifications

• Strong electromechanical troubleshooting, repair, and diagnostic skills.
• Proficiency with PLCs (e.g., Siemens, Allen-Bradley) and industrial control systems.
• Minimum of 3 years of experience in field service or maintenance within a manufacturing environment.
• Excellent communication and customer service skills, with a willingness to travel extensively.
• Associate's degree or technical certification in Electrical, Mechanical, or Mechatronics Engineering.

Bonus Qualifications

• Experience with specific PLC platforms (e.g., Siemens, Allen-Bradley) or SCADA systems.
• Proficiency with advanced diagnostic tools (e.g., thermal imagers, vibration analyzers).
• Specialized knowledge of hydraulics and pneumatics systems.
• Proven ability to identify opportunities for service enhancements or upgrades during client visits.

Job Titles That Should Apply

Field Service Technician, Service Technician, Field Engineer, Service Engineer, Maintenance Technician, Repair Technician, Installation Technician, On-Site Technician

Why Pivot Group

The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.