RETENTION AGENTS (PORTUGUESE DESK) [CYPRUS]

Job Title: Portuguese Desk Agent (Brazilians Preferred)

Location: Cyprus
Relocation: Provided
Salary: Starting at €2,500 + Bonus 

About Our Client:
Our client is a rapidly expanding company seeking dynamic individuals to join their Portuguese desk in Cyprus. This is an exciting opportunity for candidates with a passion for client relations and a drive to succeed in a vibrant, multicultural environment.

Key Responsibilities:

• Manage client inquiries and provide exceptional customer service in Portuguese.
• Develop and maintain strong relationships with clients, ensuring their needs are met.
• Collaborate with team members to achieve departmental goals and enhance service delivery.
• Support business development initiatives and contribute to the growth of the company.
• Stay updated on industry trends and client feedback to continuously improve service.

Requirements:

• Minimum of 1 year of experience.
• Fluency in Portuguese (Brazilian dialect preferred) and proficiency in English.
• Strong interpersonal skills and the ability to work well in a team.
• Proven ability to manage multiple tasks and prioritize effectively.
• A positive attitude and a willingness to learn and adapt.

What We Offer:

• Competitive salary with performance-based bonuses.
• Relocation assistance to Cyprus, including guidance on settling in.
• Opportunities for professional growth and advancement within the company.
• A dynamic work environment with a focus on teamwork and collaboration.