CONVERSION - RETENTION AGENTS (UK, IT, ES, FR, SL. PT, SLAVIC) [SERBIA]

Job Description: Hiring Now - Conversion & Retention Agents in Belgrade, Serbia

About the Role:

Are you ready to join a dynamic team and make a significant impact in customer engagement? We are actively seeking talented Conversion and Retention Agents to join our growing team in Bucharest. If you have a passion for customer interaction and at least one year of experience in a similar role, this opportunity is for you!

CONVERSION AGENTS
Languages Required:

• English
• Spanish
• French
• Serbian
  
• Croatian
• Bosnian
• Montenegro
• Slovenian
• Czech
• Slovak

RETENTION AGENTS
Languages Required:

• English
• Spanish
• French
• Portuguese

️️️ !!! Every candidate must be legally in country ️️!!!

Key Responsibilities:

• Build strong relationships with existing clients to enhance satisfaction and loyalty.
• Develop and implement strategies to retain clients and reduce churn.
• Analyze customer feedback and data to identify and resolve issues.
• Collaborate with internal teams to ensure a seamless customer experience.

Qualifications:

• Minimum of 1 year experience in a retention role.
• Fluency in one or more of the specified languages.
• Excellent communication and interpersonal skills.
• Strong problem-solving capabilities and attention to detail.

!!!️️️every candidate has to have SERBIAN documents ️️️!!!

Why Join Us?

• Competitive salary and comprehensive benefits.
• Dynamic, multicultural work environment.
• Opportunities for continuous learning and career advancement.
  
  APPLY NOW