F&B Service Executive

About the Role Our client, a leading 5-star hotel in Singapore, is seeking an F&B Service Executive to support outlet operations and deliver exceptional dining experiences.

Responsibilities

• Assist the Outlet Manager in daily front-of-house and back-of-house operations
• Monitor reservation status and coordinate with the culinary team
• Plan and arrange staffing to meet business requirements
• Ensure outlet setup, cleanliness, and readiness before each service period
• Maintain LQA service standards and Service Promise compliance
• Manage guest complaints and implement service recovery procedures
• Oversee stock requisition and operation equipment usage
• Comply with hygiene, food safety, and Fairmont corporate guidelines
• Assist with F&B promotions and special function planning

Requirements

• Minimum 1 year in an F&B management role
• Experience in a comparable 5-star hotel environment
• Diploma in Hospitality Management
• Mandarin language proficiency required (to serve Mandarin-speaking guests)
• Strong leadership, communication, and problem-solving skills
• Proficiency in Microsoft Office (Word and Excel)
• Service-oriented with attention to detail