Customer Service Assistant

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Introduction

We are seeking a friendly and reliable Customer Service Assistant to support daily customer interactions and ensure a positive experience. This role is ideal for individuals who enjoy helping others and want to build strong communication and service skills.

Responsibilities

• Assist customers with questions, requests, and general support.
• Provide clear and accurate information in a professional manner.
• Support day-to-day customer service operations.
• Maintain organized records of customer interactions when required.
• Collaborate with team members to meet service goals.
• Help create a positive and welcoming customer experience.

Qualifications

• Strong interpersonal and communication skills.
• Customer-focused mindset with a positive attitude.
• Reliable, punctual, and detail-oriented.
• Comfortable interacting with a variety of customers.
• Basic computer skills (data entry, email, systems navigation).
• Entry-level candidates welcome; training provided.