Virtual Receptionist VA (English Speaking)

Job Description: Receptionist Virtual Assistant (English Speaking)

Location: Remote (Work from Home)

Employment Type: Full-Time

Language Requirement: Fluent in English (verbal & written)

Job Overview

We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.

Key Responsibilities

Answer incoming calls and route them to the appropriate team member

Respond to customer inquiries via phone, email, and live chat in a professional manner

Manage appointment scheduling, confirmations, and reminders

Maintain and update client contact information and CRM entries

Provide administrative support to internal teams

Greet clients (virtually), record messages, and ensure smooth communication flow

Manage calendars and coordinate meetings

Maintain confidentiality of sensitive information

Requirements

Excellent spoken and written English

Proven experience as a receptionist, virtual assistant, or customer support agent

Ability to multitask and manage time efficiently

Professional and friendly demeanor with a customer-first attitude

Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems

Stable internet connection and quiet work environment

Willingness to work flexible hours, including weekends (if needed)

Nice-to-Have

Experience with international clients

Familiarity with social media management tools or email marketing software

Knowledge of basic administrative or bookkeeping tasks

If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!