Lead Data Manager

Role: Lead Data Manager
Location: QLD, VIC, ACT, SA
Contract: Up to 12 months
Security clearance: Must be able to obtain Baseline

Technology Skills & Knowledge

Technology skills:

• Microsoft Power BI dashboards, reports and visualizations.
• Microsoft Purview.

Knowledge and qualifications:

• Demonstrated experience analyzing complex data, preparing and validating information from multiple sources, and translating findings into clear insights and recommendations.
• Experience developing professional dashboards, reports and visualizations using Microsoft Power BI.
• Practical experience supporting data governance, information management, compliance, classification or reporting activities in Microsoft Purview or a Microsoft 365 environment.
• Strong communication and stakeholder engagement skills, including the ability to explain complex information, influence outcomes, manage priorities and deliver high-quality work under limited direction.

Key Duties & Responsibilities

• Lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow.
• Lead and manage staff, including overseeing the management of performance, attendance, health and wellbeing.
• Develop staff capability through coaching, mentoring and succession planning to increase performance, engagement and retention.
• Undertake and assist with business management and workforce planning.
• Collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
• Develop standard methodologies, processes and procedures for the data components of ICT and business projects.
• Initiate adjustments to data policies and procedures as necessary to improve key performance indicators.
• Contribute to and influence ICT strategy, resolving conflicts as needed.
• Assist with implementation of data quality programs, including measurement initiatives.
• Prepare and review a range of written material, including technical and corporate documentation.
• Monitor and manage work output and quality against established performance standards through interpretation of quality analysis and reporting.
• Assist with the management of finances, contracts, procurement, resources and expenditure within the area of responsibility.
• Manage team contribution to costing processes.
• Report on the achievement of business outcomes, key performance indicators and quality assurance to manage overall performance.
• Encourage innovation and continuous improvement, and manage and support change.
• Attend interagency meetings and forums to influence business outcomes and share information.
• Engage and partner with other agencies and service providers to build service delivery capability.
• Assist with the development of strategies, operational policy and procedures and change initiatives.
• Act with integrity by promoting workplace practices aligned with the APS Values and the APS Code of Conduct.
• Exercise delegation in accordance with legislation and guidelines.

Specific Responsibilities

Data analysis and insights

• Lead the analysis of complex and varied datasets to identify trends, patterns, risks, issues and opportunities using appropriate analytical methods to produce accurate, repeatable and evidence-based findings.
• Integrate and reconcile data from multiple sources, including data cleansing, validation and quality checks.
• Translate complex analysis into clear insights, recommendations and practical actions for decision makers, supported by well-documented analytical approaches, assumptions, definitions, business rules and data limitations.
• Assure the quality, consistency and reliability of analytical outputs produced across the team.
• Reporting and Power BI
• Design, develop and maintain high-quality Microsoft Power BI dashboards, reports and visualizations that meet stakeholder needs and support clear, user-centered reporting.
• Develop fit-for-purpose performance measures, reporting definitions and data models that enable consistent, reliable and well-governed reporting.
• Monitor reporting accuracy and performance, investigate anomalies and implement improvements to strengthen the quality and reliability of reporting products.
• Present analytical findings and reporting insights clearly to senior leaders, committees and stakeholders, while promoting effective visualization practices and appropriate governance of published reports.

Microsoft Purview and data governance

• Apply Microsoft Purview experience to support data discovery, classification, governance, assurance and reporting across the M365 environment.
• Use Purview insights to improve visibility of data holdings, sensitive information, risks, controls and reporting outcomes.
• Work with business and technical stakeholders to validate data classifications, ownership, governance requirements and related policy, legislative and security obligations.
• Identify data quality, privacy, security and governance risks, and support practical improvements to processes, controls and guidance.

Communication and stakeholder engagement

• Prepare high-quality reports, formal communications and presentation materials, and clearly explain complex analytical, reporting and data governance concepts to technical and non-technical audiences.
• Build effective partnerships with stakeholders, clarify needs, resolve issues and facilitate discussions or workshops to define requirements, measures, data definitions and priorities.
• Provide clear advice to senior leaders and governance forums, including the implications, limitations and risks associated with analysis, to support informed decision-making.

Planning and judgement

• Demonstrate initiative, professional judgement and sound problem-solving skills when analyzing complex or ambiguous issues.
• Plan and manage work priorities, including developing clear work plans, timeframes, dependencies and supporting documentation.
• Manage analytical and reporting risks, issues and changes and escalate matters appropriately.
• Contribute to a collaborative, inclusive and customer-focused culture and act consistently with the APS Values and Code of Conduct.