AI Business Analyst

Role: Technical Business Analyst
Location: Sydney, NSW
Job Type: FTC / Contract
Experience: 5-10 yrs

Role purpose

An all-round Technical Business Analyst with a broad understanding of the Microsoft stack and practical exposure to AI-related initiatives. The role bridges business stakeholders and technical delivery teams, translating business needs into clear technical requirements.

Key responsibilities

• Work with stakeholders to understand business goals, current processes, pain points and expected outcomes.
• Define and document functional and technical requirements, user stories, acceptance criteria and process flows.
• Identify and assess opportunities to apply AI and Microsoft technologies to business processes.
• Collaborate with architects, developers and data teams to clarify feasibility, integrations, data needs and dependencies.
• Support solution reviews, testing, user feedback and business acceptance.

Experience and skills

• 5–10 years of relevant experience in technical business analysis, systems analysis or a similar IT role.
• Broad understanding of the Microsoft ecosystem, such as Azure, Microsoft 365, Dynamics 365 and Power Platform.
• Working knowledge of AI concepts and the ability to help assess practical use cases and requirements.
• Strong stakeholder engagement, communication, requirements documentation and analytical skills.
• Able to move between business discussions and technical conversations as an adaptable all-rounder.