Personal Assistant

Position: Personal Assistant

Company Overview:

Thesalonhype is a high-end salon that provides luxury hair and beauty services to its clients. Our salon prides itself on providing exceptional customer service and creating a welcoming and relaxing environment for our clients. We are looking for a dedicated and efficient Personal Assistant to join our team and support our salon operations.

Position Overview:

As a Personal Assistant at Thesalonhype, you will be responsible for providing administrative and organizational support to the salon owner and other senior staff members. You will play a crucial role in ensuring the smooth and efficient running of the salon, as well as maintaining a high level of customer satisfaction.

Key Responsibilities:

- Manage the salon owner's calendar and schedule appointments, meetings, and events

- Coordinate and communicate with clients to schedule appointments and manage their bookings

- Greet and assist clients, ensuring they have a positive experience at the salon

- Handle phone and email inquiries, providing excellent customer service and resolving any issues or concerns

- Maintain and update client records and databases

- Assist with inventory management and ordering of supplies

- Handle financial tasks such as invoicing, billing, and processing payments

- Conduct market research and assist with marketing and promotional activities

- Assist with social media management and content creation

- Perform general administrative tasks such as filing, data entry, and correspondence

- Act as a liaison between the salon owner and staff, relaying messages and requests as needed

- Provide support to other staff members as required

Qualifications:

- High school diploma or equivalent; additional education or certification in office administration or a related field is preferred

- Prior experience as a personal assistant or in a similar role is an asset

- Excellent organizational and time-management skills

- Strong communication and interpersonal skills

- Proficient in Microsoft Office and other relevant software

- Familiarity with social media platforms and digital marketing is a plus

- Ability to handle multiple tasks and prioritize effectively

- Attention to detail and problem-solving skills

- Professional and friendly demeanor

- Ability to maintain confidentiality and handle sensitive information with discretion

We Offer:

- Competitive salary and benefits package

- A positive and supportive work environment

- Opportunities for growth and advancement within the company

- Training and development programs to enhance your skills and knowledge

- Discounts on salon services and products

If you are a self-motivated and organized individual with a passion for customer service, we would love to hear from you. Join our team at Thesalonhype and be a part of a dynamic and growing salon.