IT Supervisor & Officer

Responsibilities and Duties

• Supervises information technology department staff
• Manage and ensure application performance and effectiveness
• Coordinate with internal and external parties for business expansion & budget controlling
• Design a strategic plan to make sure IT hardware & software meet existing and future business direction
• Conduct research and make recommendations on IT products, services, protocols, and standards in support of business
• Manage a team of IT professionals. Management roles include performance evaluation, coaching and development, goal setting, and project tracking.
• Oversees software administration (configuration, monitoring, and maintenance).
• Design and manage organization network architecture in sorting HUB and remote branches
• Oversees hardware administration (configuration, monitoring, and maintenance). Design and manage company IT assets, and control IT-related investment budget
• Diagnosis and troubleshooting of daily issues. Ensure all system & equipment performance and provide capacity forecasting
• New technology evaluation and ongoing vendor management
• Other tasks are assigned by Executive Director.

Qualifications

• Experience in IT management for 2 years up
• Bachelor's or Master's Degree in IT
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Good written and verbal communication skills in both Khmer and English

Organized with attention to detail