Flexible work arrangement | Part-Time (with Full-Time Growth Potential)

ABOUT THE ROLE

One of our clients, a dynamic, growing media agency looking for an experienced Senior Account Director or Business Director to join their team in a flexible, remote capacity. This part-time role offers the opportunity to transition to full-time as their partnership evolves and the business grows.

You'll be a strategic leader who thrives on building relationships, developing talent and driving business success. This is a senior role designed for someone who can operate autonomously while fostering collaboration across our growing team.

You must be willing to travel to the office at a minimum of once a month and attend client meetings are required.

KEY RESPONSIBILITIES

Client Leadership & Management

• Serve as the primary strategic partner for key client accounts, ensuring exceptional service delivery and long-term satisfaction
• Develop deep understanding of client business objectives, challenges, and opportunities
• Lead client presentations, planning, strategic reviews and quarterly business reviews
• Anticipate client needs and proactively propose solutions that drive measurable results
• Manage client expectations, budgets and project timelines with precision

Team Development & Training

• Mentor and develop junior and mid-level team members, fostering a culture of continuous learning
• Provide hands-on training in client management, strategic thinking and media planning
• Conduct regular performance reviews and create individual development plans
• Build team capabilities through coaching, workshops and knowledge sharing sessions
• Champion best practices and elevate the overall quality of work across the agency

Strategic Planning & Execution

• Lead the development of comprehensive media strategies aligned with client goals
• Translate business objectives into actionable, integrated media plans
• Oversee campaign execution, optimisation and performance reporting
• Stay ahead of industry trends, emerging platforms and innovative approaches
• Ensure all strategies are data-driven, insight-led and commercially sound

Team & Project Management

• Build and lead cross-functional teams to deliver exceptional client outcomes
• Delegate effectively while maintaining quality control and strategic oversight
• Manage multiple projects simultaneously, ensuring deadlines and budgets are met
• Foster a collaborative, positive team environment that encourages innovation
• Implement efficient processes and workflows that scale with agency growth

New Business Development

• Identify and pursue new business opportunities aligned with agency capabilities
• Lead new business pitches, proposals and presentations where required
• Develop compelling case studies and thought leadership content
• Build and nurture a network of potential clients and industry contacts
• Contribute to agency positioning, credentials and growth strategy

Client Retention & Growth

• Maximize client lifetime value through strategic account planning
• Identify upsell and cross-sell opportunities within existing accounts
• Build strong, trusted relationships that result in long-term partnerships
• Address challenges proactively and turn obstacles into opportunities
• Achieve high client satisfaction scores and retention rates

About You

• 7+ years of experience in media, advertising, or marketing agency environments
• Proven track record of managing significant client relationships and budgets
• Demonstrated success in new business development and client retention
• Experience leading, mentoring and developing teams
• History of delivering strategic, results-driven campaigns across multiple channels

Skills & Competencies

• Exceptional strategic thinking and problem-solving abilities
• Outstanding communication skills, both written and verbal
• Strong presentation skills with ability to influence senior stakeholders
• Excellent understanding of both offline and online media channels and platforms
• Excellent project management and organisational capabilities
• Commercial acumen with strong understanding of agency financials and profitability
• Ability to work independently in a remote environment while staying connected to the team

Technical Knowledge

• Deep understanding of media landscape including digital, social, programmatic, traditional
• Proficiency with media planning tools, analytics platforms and project management software
• Knowledge of current industry trends, platforms and best practices
• Understanding of measurement frameworks, attribution and campaign optimisation

Personal Attributes

• Self-motivated and proactive with entrepreneurial mindset
• Natural leader who inspires confidence and trust
• Adaptable and comfortable with ambiguity in a growing organization
• Detail-oriented with commitment to excellence
• Collaborative team player who also thrives working autonomously
• Passion for mentoring others and building high-performing teams

Additional Information

• Fully remote position (must be available during core business hours
• Part-time commitment: 20-25 hours per week initially will need to be flexible on days and times, ideally half days M-F
• Flexibility in scheduling with expectation of client meeting availability
• Potential to transition to full-time (40 hours per week) within 6-12 months based on business growth and mutual fit
• Occasional travel for client meetings or team gatherings as needed

We are an equal opportunity employer committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Salary from 40,000 DOE