Night Concierge

Night Concierge – Luxury Residential Development

Location: Vauxhall- London
Salary: £31,800 per annum
Rota: Pitman Rota (12-hour shifts)

We are seeking a polished, proactive, and service-driven Night Concierge to oversee night operations at a luxury residential development in Canary Wharf. As the face of the development during night hours, you will ensure a seamless resident experience, maintaining a safe, welcoming, and professional environment throughout the night.

Key Responsibilities:

• Greet and assist residents and guests with warmth, professionalism, and discretion
• Act as the first point of contact for all enquiries and concerns
• Maintain accurate records for residents, visitors, and contractors
• Receive, log, and securely manage resident deliveries and parcels through internal systems
• Oversee key handling, ensuring accurate and secure management at all times
• Conduct regular patrols to ensure a safe and secure environment
• Monitor CCTV and promptly report any incidents, defects, or safety concerns
• Respond calmly and efficiently to emergencies and out-of-hours incidents, following approved procedures
• Assist with move-ins, move-outs, and amenity bookings
• Provide helpful recommendations for local services, restaurants, and amenities in the Canary Wharf area
• Liaise with contractors and internal teams to support smooth operations and effective handovers
• Escalate maintenance issues or resident concerns to the appropriate teams

Candidates in a hotel receptionist/ admin heavy front office position, in a luxury environment would be preferred for this role.