Letting Administrator

Role: Lettings Administrator
Location: NW3
Working Hours: Monday to Thursday 9:00am – 6:00pm, Friday 9:00am – 5:30pm
Salary: £25,000 – £26,000 (depending on experience)

About Us:

Thomas Webb is a leading recruitment consultancy dedicated to connecting exceptional talent with prestigious clients. We are currently seeking an organised and detail-driven Lettings Administrator with proven lettings or tenancy coordination experience to join a fast-paced property team within a medium sized multi branch estate agency in London. This is an excellent opportunity for someone who thrives in a busy environment and enjoys supporting negotiators while ensuring compliance and paperwork is completed to a high standard.


Key Responsibilities:

The Lettings Administrator will be responsible for supporting the lettings team and ensuring all tenancy administration is completed accurately and efficiently.

• Arranging Gas Safety Certificates and EPCs
• Submitting insurance claims when required
• Arranging property photographs and floor plans
• Coordinating and booking check-outs
• Drawing up tenancy agreements
• Referencing new tenants
• Booking check-ins and check-outs
• Supporting negotiators with general administrative duties
• Liaising with landlords and tenants to obtain required documentation
• Ensuring all paperwork is compliant and completed within deadlines
• Maintaining accurate records across all lettings processes

Qualifications and Experience:

All applicants for this Lettings Administrator role must meet the following criteria:

• Essential: Minimum 1–2 years experience as a Lettings Coordinator or Tenancy Coordinator
• Strong lettings administration and paperwork experience
• Excellent organisational and prioritisation skills
• High attention to detail
• Comfortable working in a fast-paced environment
• Positive, can-do attitude with a team-focused approach
• Strong communication skills when dealing with landlords and tenants
• Must live within a reasonable commute (no 2-hour commutes considered)

Due to the high volume of applications, only successfully shortlisted candidates will be contacted, usually within 5 business days of their application.