Technical Support Specialist Körber Supply Chain

Are you ready to thrive in a dynamic, fast-paced environment where youll tackle technical challenges and support cutting-edge supply chain solutions? If youre passionate about troubleshooting, mentoring, and enhancing operational efficiency, this opportunity is for you!

What Youll Do

• Troubleshoot & Support: Resolve issues with Körber K.Motion products, Windows OS, SQL Server, SSRS reports, and 3rd-party software.
• Collaborate: Work closely with customer IT teams, project leaders, developers, and vendors to address support issues effectively.
• Mentor & Train: Develop WMS Super Users and train operations teams on warehouse best practices with WMS.
• Data-Driven Escalation: Quantify and document issues for escalation to ERP vendors when necessary.

What You Bring

• Core Skills:
  • Exceptional customer service and multitasking abilities.
  • Strong analytical, communication, and troubleshooting expertise.
  • Ability to self-manage and prioritize tasks effectively.
• Technical Expertise:
  • Experience with MS SQL databases, Oracle PL/SQL, and IIS.
  • Knowledge of Windows Server, Linux, and virtualization environments.
  • Familiarity with HTML/XML/JSON/OData, and networking (TCPIP, HTTPS, SMTP, DNS).
  • WMS expertise, with bonus points for Bartender/Loftware and SSRS reporting experience.
• Experience:
  • 1-3 years of technical customer support.
  • Supply chain management knowledge is a plus.
• Education: BS/BA in Computer Science or equivalent.

Why Join Us?

• Dynamic Environment: Work with international clients and colleagues in a fast-paced setting.
• Competitive Benefits: Medical, Dental, Vision, and more.
• Career Growth: Opportunities to expand your skills in supply chain management and technical support.
• Impactful Role: Play a key part in optimizing warehouse and distribution processes.

Ready to take your technical expertise to the next level? Apply now and be part of a team thats driving supply chain excellence worldwide!