Operations Manager

JOB SPECIFICATION

Job title

General Manager

Reporting to

CEO

Start date

As soon as possible

About the company

Food and Restaurant

Work location

Phnom Penh, Cambodia

Key responsibilities

• Lead Responsible for overseeing all aspects of the restaurant's daily operations.
•  Ensure that everything runs smoothly and efficiently, from the front-of-house service to the back-of-house cooking.
• Monitor restaurant operations to ensure compliance with food safety standards and industry regulations.
• Train staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality.
• Review financial reports to identify ways to improve profitability.
• Ensure that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels.
• Review menus with chefs to ensure food quality standards are being met.
• Manage the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times.
• Maintain communication with vendors to ensure that food supplies are adequate, and prices are competitive.
• Establish long-term business goals and objectives to improve the overall performance of the restaurant.

Requirements

• Have at least 10 years of work experience in F&B operations and International Food Chain business or in the food operation in the fine dining restaurant
• Understand food or restaurant operations business in-depth.
• Focus on food quality, cost control and customers' satisfaction.
• Able to make management reports as required.
• Good in computer software programs (MS Office, Restaurant Management Software and POS

Salary range

Negotiable

Benefits

Phone, gasoline (can be negotiable)

Working days

6days/week

Working hours

flexible

Interview process

2 rounds

Recruiter contact details

Channita CHEV - Recruitment Manager

Cellcard +855 11 55 66 95/Smart +855 81 98 67 67 (telegram/whatsapp)