About the job Branch Supervisor
JOB SPECIFICATION
Job title
Branch Supervisor
Reporting to
GM
Start date
ASAP
About the company
Provide pooling and returnable packaging solutions
Work location
Phnom Penh
Key responsibilities
Manage sales activities in Cambodia
- Qualify new customers and identify market opportunities
- Introducing and promoting existing new products/service to the market
- Develop new business by prospecting and following up on leads and referrals within existing and new markets
- Visit customers regularly
- Coordinate sales activities with head office in Vietnam
- Develop sales target
- Manage and allocate of work, and monitor sales
- Work with local industry to get new customer sales lead
- Monitor customer feedback on service and products of the company
- Develop sales skill with salesman to enhance support of staff in winning opportunity
Manage operation in the region
- Ensure safety and no accident recorded
- Improve repair efficiency
- Encourage repairers
- Build a good working environment,
- Manage inventory and equipment of the warehouse
- Record and check daily issues/dehire transactions
- Control pallet quality after repair
- Check pallet quality from supplier
- Place orders of timber and repair equipment on time to make sure there is no shortage during operation
- Warehouse extension on time
Customer service
- Establish and maintain good relationships with customers
- Monitor customer feedback on service and products of the Company
- Products care training regularly to improve customers awareness of how to use products efficiently
- Chase outstandings together with finance department
- Join stockout with customers
- Coordinate with customers to get proper forecasts in order to prepare PO on time especially during peak season
- Conduct market visit to both existing and potential customers
- Report on change and new development/activities of customers
Month-end Activities
- Material monthly report to operation
- Pipeline report to GM
- Prepare timesheet and overtime for workers
- Monthly join stock count with Operation
- BER and monthly reconciliation with customers
- Report on sales performance, forecasts, and market insights to senior leadership
- Collaborate with logistics, finance, and national accounts teams to support customers
- Monitor competitor activity and market trends
MOST FREQUENT CONTACTS (EXCL DIRECT REPORTS):
- Customers
- QC Officer
- Warehouse supervisor
- Suppliers
- Sales
- Finance
LEADERSHIP REQUIREMENTS:
- Understanding the market industry
- Build relationships with other people in different industries
- Working in team to support all the colleagues for better results.
PERFORMANCE MEASURES:
- Sales target
- Safety and health
- Smooth operation
Requirements
- Bachelors degree in business, Logistics, Supply Chain, or related field (preferred)
- Strong communication, negotiation, and relationship-building skills.
- Preferable working experience in related industries such as logistics, 3PL, Packaging and FMCG companies
- At least 5-7 years B2B sales experience; experience in warehouse management, logistics, pallet pooling, or FMCG is a plus.
- Good at analysis and planning
- Prefer to travel to other provinces
- Good English in both writing and negotiation
- Age from 30 to 40 years old
- Self-starter with an entrepreneurial mindset and ability to work independently.
- Proficiency in CRM systems and Microsoft Office Suite.
- Experience with branch-level operations or P&L is a plus (but not required in early)
Salary range
USD 1000 to 1500 gross
Benefits
13th month salary, Severance, NSSF, Pension Fund, Insurance and some allowances
Working days
Monday to Friday
Working hours
( 8 hours /day )
Interview process
2 rounds
Recruiter contact details
Jeudy LENG Senior Recruitment Consultant
Cellcard +855 89 611 377
Smart +855 81 435 666