Service Desk Agent with German

Requirements:

• Fluent knowledge of German (C1/C2)
• Communicative knowledge of English (A2-B1)
• Customer Service or IT Support experience
• Problem-solving attitude  
• The ability to talk to anyone and cooperate with a team

Your duties:

• Your job would be to answer phone calls and solve issues. We will equip you with all the necessary tools and knowledge so you will be able to help end-users.
• You will troubleshoot over the phone, chat, or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up

Benefits:

• Full-time, permanent job
• German employment contract
• 30 days vacation
• 2 weeks paid accommodation (relocation package)
• Annual festivals & other company events