About the job Front Desk Staff
Front Desk Staff - Thatcher 8th Street Fitness Club
3333 W 8th St, Thatcher, AZ
$13-18/hour + PTO | Full-Time (40 hours/week, weekends required)
About Us
At Thatcher 8th Street Fitness Club, we are more than just a gym; we are a fitness family. Our club is the only one in the area to offer an indoor heated pool, hot tub, and dry sauna, providing a complete and inviting wellness experience. We are dedicated to supporting every member's journey with quality equipment, structured training programs, and a friendly, community-oriented atmosphere.
Position Overview
We are looking for a friendly, reliable, and customer-service oriented Front Desk Staff member to join our team. As the first point of contact for our members and guests, you'll play an important role in creating a positive experience by assisting with check-ins, answering questions, and supporting the day-to-day operations of the fitness club.
Responsibilities
- Greet and assist members, guests, and visitors with professionalism and courtesy
- Handle member check-ins, membership inquiries, and account management
- Answer phone calls, emails, and general questions about services and programs
- Process payments and assist with scheduling or booking classes/sessions
- Maintain the cleanliness and organization of the front desk and lobby areas
- Provide support to management and other staff as needed
- Uphold company policies and ensure a safe and welcoming environment
Requirements
- Previous experience in customer service, hospitality, or front desk roles preferred
- Strong communication and interpersonal skills
- Basic computer skills and the ability to handle payment processing
- Ability to multitask and work in a fast-paced environment
- Dependable, friendly, and professional attitude
- Must be available to work weekends (40-hour/week schedule required)
Compensation & Benefits
- $13-18/hour
- Paid Time Off (PTO)
- Opportunity to work in a supportive, fitness-oriented environment
Ready to Apply?
- Complete our short screening questionnaire on Indeed (mandatory)
- Monitor your email, we will send you a brief evaluation (mandatory)
- Hop on a fast virtual call with our hiring team
- Meet with the leadership team
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