Account Manager

Account Manager – Logistics (Asset + Brokerage)

Location: Tampa, FL (Onsite – Downtown HQ)
Compensation: $60,000 – $80,000 base + performance incentives
Type: Full-Time

About the Company

Our client is a growing, asset-based transportation and logistics provider with a strong presence across truckload and brokerage services. With a modern, centrally located headquarters in downtown Tampa, they combine the reliability of owned assets with the flexibility of a brokerage network to deliver tailored supply chain solutions.

The Role

This is a relationship-driven Account Manager role focused on managing and expanding existing business. You will inherit a portfolio of active customers and be responsible for maintaining service excellence while aggressively growing wallet share across both asset and non-asset solutions.

This is not a pure hunter role—but it does require someone who knows how to identify opportunity, ask for more business, and expand accounts strategically.

Key Responsibilities

• Manage and grow a portfolio of existing shipper accounts
• Act as the primary point of contact for day-to-day customer needs
• Identify opportunities to expand services across truckload, dedicated/asset capacity, and brokerage solutions
• Increase wallet share by uncovering additional lanes, modes, and supply chain needs
• Collaborate with operations, carrier sales, and dispatch to ensure high service levels
• Proactively address service issues and maintain strong customer relationships
• Conduct regular account reviews and business development discussions with clients
• Maintain CRM updates and track account growth metrics

What Success Looks Like

• Strong retention and satisfaction across assigned accounts
• Consistent growth in revenue and margin per customer
• Ability to uncover and win additional freight opportunities within existing relationships
• Becoming a trusted advisor to customers—not just a service contact

What We're Looking For

Required:

• 2–5+ years of experience in freight brokerage, trucking, or logistics account management
• Strong understanding of truckload operations and brokerage dynamics
• Proven ability to grow existing accounts (not just maintain them)
• Excellent communication and relationship management skills
• Ability to work onsite in Tampa HQ

Preferred:

• Experience working in an asset-based environment
• Exposure to both carrier operations and customer-facing roles
• Familiarity with TMS/CRM systems

Ideal Candidate Profile

• Relationship-focused but commercially driven
• Naturally curious—asks questions to uncover more opportunities
• Comfortable having growth conversations with existing customers
• Organized, responsive, and accountable
• Thrives in a fast-paced, team-oriented environment

Why This Role?

• Opportunity to work with both asset capacity and brokerage solutions
• Strong foundation of existing business—no cold start
• High visibility role within a growing organization
• Collaborative, in-office culture in a prime downtown Tampa location