About the job Account Executive (Growth & Development)
Our client is on a mission to become our customers transportation service provider of choice. This is hard work worth doing, and it takes a team of driven, agile, and optimistic individuals to make it happen.
Why choose this company?
Work/Life Balance: Work Monday through Friday so you can spend your weekends and nights with your family.
Job Security: A growing, stable company that has your current and future career opportunities mapped out for you.
Outstanding Earning Potential and Benefits: Compensation and recognition that rewards achievement, plus a full scope of benefits to support your well-being.
Support and Belonging: Paid training so you can reach your full potential, plus collaborative, respectful, and loyal relationships that allow you to compete and celebrate as part of a winning team.
Work hard, play hard: Dress casually, behave reliably, and have fun frequently mindset.
An Account Executive (AE) is responsible for managing and growing a portfolio of business.
You will be responsible for qualifying accounts, nurturing existing opportunities within your portfolio and managing the sales cycle from qualification through close.
The AE also works alongside Account Managers and Operations Support teams to ensure their portfolio is serviced in accordance with customer expectations. This role will be required to build and maintain strong client relationships, effectively negotiate, and maintain a consistent focus on achieving monthly sales targets.
Key Responsibilities
Develop and execute account growth plans to significantly increase wallet share within their accounts
Qualify and convert clients into reliable, baseline customers
Drive revenue and profit growth by identifying and closing opportunities
Collaborate across the organization on day-to-day service execution and volume retention
Collaborate with carrier sales team to generate capacity for expansion opportunities
Develop a deep understanding of customers network, pain points, needs and serve as internal advocate for them
Establish, nurture, and grow customer relationships.
Drive service excellence with a focus on achieving budgets and driving continuous improvement.
Understand internal and external buying influences, budgets and purchasing criteria for all assigned accounts.
Prepare and present quarterly business reports for customers as necessary.
Provide quick, accurate, professional resolution to escalated pick-up, in-transit, and delivery-related issues.
Remain fully informed of all rules and regulations, and other industry requirements related to brokering FTL and LTL shipments.
Required Skills & Competencies
Strong interpersonal and negotiation skills plus a can-do attitude.
Ability to manage time and prioritize tasks effectively.
Detail-oriented, organized, and goal-driven.
Thrives in a fast-paced and sometimes demanding environment.
Proven ability to independently identify and close on-sell & upsell opportunities
Supervisory Responsibilities
This position may have future supervisory responsibilities.
Travel
Less than 10% travel is expected for this position.
Required education and experience
Bachelors degree from an accredited college or university preferred.
2+ years of experience in the transportation or logistics industry, preferably in a customer-facing capacity, (Or similar experience).