Process Specialist (Dynamics 365)

Key Responsibilities

• Process Mapping & Analysis: Document current business processes and identify gaps, inefficiencies, and improvement opportunities.
• Future-State Design: Collaborate with stakeholders to design optimized processes aligned with D365 capabilities.
• Requirements Gathering: Work with business units to capture functional requirements and translate them into system specifications.
• Cross-Functional Collaboration: Liaise with Sales, Production, Supply Chain, IT, and external consultants to ensure end-to-end process coverage.

Qualifications

• Bachelors degree in Business, Operations, Supply Chain, or related field.
• 3-5 years of experience in process improvement or ERP-related roles.
• Familiarity with Microsoft Dynamics 365 (Finance & Operations or Business Central).
• Strong analytical and documentation skills (e.g., process flows, SOPs).
• Excellent communication and stakeholder engagement abilities.
• Fluent in English and Cantonese.

Added advantages

• Experience with Lean, Six Sigma, or other process improvement methodologies.
• Knowledge of Power Platform (Power BI, Power Automate).

We offer excellent compensation package, promotion prospects and job satisfaction. Interested parties, please email your detailed resume with current and expected salary by click Apply Now.

We are an Equal Opportunities Employer. Personal data collected will be used strictly in accordance with the employer's personal data policy, a copy of which will be provided upon request. Candidates who do not notified within 8 weeks after submitting your application may consider the application unsuccessful and the application will be retained up to 24 months.

Disclaimer: The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

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