Program Manager

Position: Program Manager

Location: Dublin, Ireland

Work model: Hybrid

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Serve as the primary liaison for key stakeholders, managing client relationships and daily operations.
• Define clear program goals aligned with business objectives, communicating them to internal teams and external partners.
• Oversee the administration of performance targets, incentive plans, and commission structures in alignment with company and client expectations.
• Prepare and lead regular business performance reviews, including executive-level presentations.
• Monitor and enhance sales team performance through quota management, forecasting, data analysis, and metric tracking.
• Lead, mentor, and develop team members through structured performance management, coaching, and training initiatives.
• Foster team motivation by understanding individual drivers and aligning them with professional growth opportunities.
• Ensure timely execution of strategic plans, performance milestones, and critical deliverables.
• Optimize workforce management through effective hiring, onboarding, retention strategies, and performance accountability.
• Collaborate cross-functionally with departments such as Business Intelligence, Talent, and Operations to achieve program outcomes.
• Identify and implement strategic initiatives to adapt programs to changing market needs and support team growth.
• Ensure compliance with employment policies, local labor regulations, and organizational standards.

REQUIREMENTS:

• Native/fluent in English (C1), with strong proficiency in both written and spoken communication.
• Minimum of 5 years of experience in a sales-driven environment; exposure to SaaS or technology industries is advantageous.
• At least 3 years of leadership experience managing individuals or teams.
• Proven ability to manage stakeholder relationships and client engagements.
• Strong record of achieving or exceeding sales targets; experience managing hybrid or remote teams is a plus.
• Skilled in analyzing sales data and leveraging insights to improve performance.
• Proficient in using CRM systems and sales enablement tools.
• Collaborative mindset with a track record of working effectively across departments.
• Excellent communication skills, with experience delivering presentations to teams and executive stakeholders.
• Demonstrated ability to coach others in a structured sales process to improve team outcomes.
• Solid understanding of project management principles including time management and milestone tracking.
• Familiarity with budget oversight and managing program-related financials.

OFFER:

• Structured training & career development plan
• Education reimbursement
• Comprehensive VHI cover
• Personal hardship loan
• Mental health and 24/7 employee assistance program

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2