Customer Service Expert (Polish)

Position: Customer Service Expert (Polish)

Work model: Remote/Hybrid

Location: Athens, Thessaloniki, Chania, Moschato (Multiple Locations)

Employment type: Full-time

What You Will Be Doing:

• Handling incoming phone calls, messages, and emails from customers.
• Providing information and assistance on products and the company's services
• Troubleshooting technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

• Excellent writing and verbal communication skills in Polish and English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer:

• When needed, relocation support: Flights, accommodation & housing assistance (Athens, Thessaloniki, Chania, Moschato)
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Full training on products and customer service techniques.
• Professional growth and development opportunities.
• Special events, community involvement, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises, providing a great working environment with relaxing break areas.

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2