Shop Attendant

Job Position: Shop Attendant

The Shop Attendant is responsible for the customer service at the shops. Reports to Shop Supervisor. The Shop Attendant must comply with all duties and responsibilities in this document but not limited to it.

Competency

The Shop Attendant must:

• Have a professional attitude and appearance.

• Have customer service skills and service first attitude.

• Have the ability to be resourceful and proactive when issues arise.

• Have solid verbal skills and be proactive.

• Speak English and French languages.

• Have excellent organizational skills.

• Have multitasking and time management skills.

• Have computer use proficiency.

• Follow the dress code of the Company.

• Services workshop.

• Guest Service workshop.

• Liability workshop.

• Complains workshop.

• Teamwork Workshop.

• Odoo integrated software workshop

• Reception Workshop

Duties and responsibilities

• Greet and welcome guests as soon as they arrive.

• Ensure the shops are tidy, clean and presentable.

• Promote sales of the products in a professional manner.

• Report to the supervisor before any product is out of stock.

• Support the Shop Supervisor in the monthly inventory.

• Comply with the tasks assigned by the shop supervisor.

• Receive payments and issue the correspondent invoices immediately.

• Report any issue or suspicious acts of co-workers to the Shop Supervisor immediately.