E-Commerce Support Admin

TP-Link is a global provider of reliable networking and CCTV products available in over 170 countries and serving billions of customers worldwide. TP-Link has been ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for consecutive 12 years. TP-Link is now growing to become the most competitive provider of networking products with aspirations to become the No.1 Wi-Fi 7 networking brand in the world and striving for a larger global market share, while further advancing in the world of Networking, IoT and CCTV to better serve our most valued customers with products that make their lives easier.

What You Will Do:

• Manage and maintain product listings on Lazada, Shopee, and Shopify (titles, descriptions, pricing, images, SKUs).
• Assist with new product launches, promotions, and campaign setups on marketplaces.
• Maintain high customer satisfaction and platform response-time KPIs.
• Respond to customer enquiries via Lazada, Shopee, Shopify, and other assigned channels.
• Update backend systems, reports, and trackers related to sales, orders, and inventory.
• Price monitoring to the online dealers across multiple online marketplaces.
• Perform general administrative duties and ad-hoc tasks as assigned by Management to support the departments operations.
  

What We Look For:

• Diploma or Bachelors degree in E-commerce, Marketing, Business Admin, or other related fields.
• Relevant working experiences as e-commerce coordinator.
• Hands-on experience with Lazada Seller Center, Shopee Seller Center, and/or Shopify is an advantage.
• Positive attitude, independent, self-driven, self-motivated and good coordination skills.

What We Offer:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly sport sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid-Autumn Festival), pantry supplies, and ad-hoc events.