Trade Counter Assistant

We are TradeChoice Carpet & Flooring!

We provide appreciation, progression and work-life harmony as standard!

As one of the UKs largest distributors we stock and distribute products from Europes leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow!

Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.

You will become the next generation of TradeChoice Sales Executives!

You will receive:

• Competitive bonus
  
• 25 days annual leave, option to buy +3 days, Christmas break + Bank Holidays
  
• Long-service holidays
• Long-service awards
• 24/7 wellbeing support and counselling (EAP programme)
• Internal GP medical helpline
• Healthcare cash plan
• Life assurance
• Bike2Work scheme
• Company pension
• Colleague discounts
• Shopping vouchers
• Employee of the month scheme
• Free onsite parking
• Workwear and PPE (operational roles)

As a TradeChoice Trade Counter Assistant, you will:

• Welcome our customers and colleagues with a smile and promote our unmissable offerings.
• Develop sales by promoting our specialist product selection and competitive deals.
• Follow up on sales from colleagues, prospective customers and suppliers, developing a long-lasting relationship.
• Receive and quality check deliveries from suppliers, ensuring 0% damage or deviation.

Your working pattern:

• Monday to Friday
• 7am to 4:30pm
• 60 minutes

You:

• Flooring product knowledge (desirable)
• Experience in a Sales Administrator role or similar
• CRM software and MS Office (particularly Excel)
• Track record of having met and exceeded sales targets
• Customer service best practices
• Interpersonal skills
• Confidence and self-motivation
• Accurate and up to date sharing of product and service information
• Ability to remain calm and conducive during stressful situations
• Excellent organisational and multitasking skills
• Providing excellent customer service
• Prioritisation and time-management skills
• Adaptive communication with cross-cultural awareness
• Ability to escalate concerns, anomalies or foreseen challenges to management

Progression opportunities:

• Trade Counter Supervisor/Manager
• Internal Sales Assistant/Executive
• 3.5t Van Driver/Class 2 HGV Driver

Please ensure you are happy with the commute before applying.

If you have not received an update within 14 days of applying, this means you have not been progressed to the next stage.

More about us:

We have been Distributor of the Year since 2016 under the Contract Flooring Journal!

• Every day we demonstrate commitment, respect, integrity, trust, teamwork and fun.
• We truly care about diversity and inclusion, mental health and wellbeing.
• We are dedicated to the development, retention and motivation of our people.

As one of the UKs largest distributors we stock and distribute products from Europes leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow!