Administrative Support for an Airconditioning Company

Part-Time | Remote | Trade Industry

We're looking for a proactive and highly organized Virtual Assistant to support our client, a busy tradesman receiving a high volume of new leads. The ideal candidate will help ensure no opportunity is missed by managing incoming calls, emails, and scheduling efficiently.

Beyond day-to-day tasks, this role is ideal for someone who loves creating order from chaos. You'll be instrumental in setting up backend systems, streamlining operations, and improving overall business efficiency using tools like ServiceM8 and ChatGPT.

Key Responsibilities:

• Respond promptly to incoming leads via phone and email

• Schedule quotes and manage the calendar efficiently

• Set up and maintain admin systems and business processes

• Use ChatGPT and ServiceM8 instructional materials to drive improvements

• Perform general admin: invoicing, client follow-ups, scheduling

• Manage day-to-day communication and client interactions

• Provide ad-hoc support as needed

What we are looking for:

• Excellent verbal and written communication skills

• Strong organizational skills and attention to detail

• Self-starter with the ability to work independently and take initiative

• Experience using ServiceM8 (or strong willingness to learn)
• Can cope up with modern technology and familiar with ChatGPT

• Prior experience as a VA or in an administrative/scheduling role preferred

Perks & Benefits:

• Permanent Morning Shift (Monday-Friday)
• Paid Australian Holidays
• Signing Bonus
• Birthday Gift Certificate
• Monthly Meal Voucher
• Annual Loyalty Bonus
• Opportunity to work with a dynamic team & diverse clients
• Work from anywhere with a stable internet connection
• Bi-Monthly Payouts
• Opportunity to earn incentives & bonuses
• Outstanding people culture & non-toxic work environment
• Opportunities for growth & career advancement