Microsoft Engineer

As a Microsoft Engineer you have System Engineer responsibilities, that relate to the delivery of quality IT services on time.

You will perform system administration activities such as:
o Deployments, configuration and troubleshooting of OS.
o MS Office Suite installation, configuration and troubleshooting.
o System / Network monitoring and troubleshooting.

Besides, you will:

• Assist with helpdesk functions as needed, such as responding to tickets, providing desktop support in a mostly windows environment and providing support in creating emails accounts and user password resets etc.
• Solve primary problems with existent network, WIFI and IP phone systems for clients (internal/external);
• On-site support at clients headquarters (installation, configuration, troubleshooting).

Technical related responsibilities:

• Decide upon all technical related matters that your team encounters and cannot decide/resolve by themselves;
• Provide technical coaching to individual team members; exert technical influence over the team, increasing their productivity and effectiveness by sharing your knowledge and experience; support them in technical growth and personal development;
• Clarify, prioritize and negotiate client requests and deliverables;
• Collaborate with all involved parties, including other Team Leads / Delivery Manager and other team members, to clarify aspects related to IT components that are interfaced;
• Perform deep dives into IT problems, finding true root causes and devising solutions;

Tech skills:

• Minimum 5 years of hands-on system administration experience is required.
• Experience with Azure Cloud.
• Experience in Windows/Mac systems administration (deployment, configuration, troubleshooting);
• Experience in managing Microsoft Office Suite (installation, configuration, troubleshooting);
• Familiarity in configuring emails (EXCHANGE, Office365, POP3, IMAP, SMTP)
• Familiarity with Active Directory, Group Policy, DNS, DHCP, Fileserver and networking;
• Knowledge in IT hardware administration (deployment, configuration, troubleshooting);
• Microsoft Certifications.
• Microsoft Azure Certifications.
• Cloud Certifications.
• Bachelors degree in computer science or a related field.