Reservation Support Specialist (Remote)

We are looking for a motivated, professional, and self-driven individual to join our remote team. This role supports clients and internal systems within the travel industry, working with established travel partners and suppliers.

You will support clients by keeping communication clear, staying organised, and following through consistently. This position is well suited for someone who is comfortable working independently, managing their time effectively, and staying organised in a remote environment. Attention to detail, reliability, and professionalism are important for success in this role.

Responsibilities

• Communicate with clients via phone, email, and virtual meetings

• Support travel-related requests through coordination and follow-up

• Organise and manage task details to support timelines and accuracy

• Maintain records, track progress, and provide consistent service support

• Collaborate with internal team members and external partners as needed

Qualifications

• Must be 18 years of age or older

• Strong communication and organizational skills

• Self-motivated, dependable, and detail-oriented

• Comfortable working independently in a remote setting

• Previous customer support, coordination, or administrative experience is a plus

• Interest in travel or travel services is beneficial

• Applicants must be based in the United States, United Kingdom, Australia, select countries in Latin America, or the European Union to be considered.

What We Offer

• Fully remote position

• Flexible working hours

• Training and ongoing development

• Supportive, team-oriented environment