Sales/Customer Support Representative

Job Title: Sales & Customer Support Representative (Remote)

Job Overview:

We're seeking a reliable and people-focused Sales & Customer Support Representative to assist customers with inquiries, provide solutions, and support the sales process. This role is ideal for someone who enjoys helping others, communicating clearly, and working in a fast-paced remote environment.

Key Responsibilities:

Respond to customer inquiries via email, chat, and phone in a timely manner

Provide accurate information about services, pricing, and processes

Assist customers throughout the sales journey—from inquiry to completion

Follow up with leads and maintain consistent communication

Resolve customer concerns professionally and efficiently

Maintain organized records of interactions and updates

Work closely with the team to improve customer experience and conversions

Requirements:

Strong communication and interpersonal skills

Customer-focused mindset with problem-solving ability

Organized and able to multitask effectively

Comfortable using online tools and CRM systems

Self-driven and able to work independently

Previous sales or customer service experience is an advantage

What We Offer:

Remote work flexibility

Supportive team environment

Ongoing training and development

Performance-based growth opportunities

Work Type: Remote / Flexible Schedule