SENIOR ANCILLARY SERVICES MANAGER

General Requirements

• Master Degree in related field (Business Administration, Hospital Management) from an accredited institution
• Minimum 10 years relevant experience in a management level
• Proven experience in administration and supervision of staff
• Strong background in health care with outstanding leadership and communication skills
• Exceptional communication and interpersonal skills
• Good knowledge of Microsoft Word, Microsoft Excel, Computer skills etc.

Job Specification

• Responsible for the direction of the overall technicians operation including but not limited to Rehabilitative Services, Dieticians and Laboratory
• Coordination with relevant clinical specialties and nursing
• Involve in hiring, training, coaching, supervising, scheduling and evaluating assigned employees
• Overall responsible for all employees in the unit
• Direct strategic planning and new business development within the scope of the responsible departments
• Plan and develop operational changes, policies, procedures and ensure the services to meet the objectives of the organization
• Accountable for the budgets of Ancillary Services units and ensure performance targets are achieved
• Integrate and expand business service operations and profit, measure and ensure contract performance and customer satisfaction
• Evaluate, monitor, and manage ancillary business lines to maximize sales volume for products and services
• Review net revenues regularly to ensure financial targets for each department are being met or exceeded
• Provide an objective analysis of cause and reconciliation for financial performance shortfalls
• Develop, implement and enhance a patient centered work environment; meet other departments to streamline hospital goals and objectives